Call Management & Reporting

[dfd_spacer screen_wide_resolution=”1280″ screen_wide_spacer_size=”100″ screen_normal_resolution=”1024″ screen_tablet_resolution=”800″ screen_mobile_resolution=”480″ screen_normal_spacer_size=”100″ screen_tablet_spacer_size=”100″ screen_mobile_spacer_size=”100″][vc_single_image image=”18887″ img_size=”364×125″ alignment=”center”][dfd_spacer screen_wide_resolution=”1280″ screen_wide_spacer_size=”20″ screen_normal_resolution=”1024″ screen_tablet_resolution=”800″ screen_mobile_resolution=”480″ screen_normal_spacer_size=”20″ screen_tablet_spacer_size=”20″ screen_mobile_spacer_size=”20″][dfd_heading enable_delimiter=”off” title_google_fonts=”yes” title_custom_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:300%20light%20regular%3A300%3Anormal” style=”style_01″ title_font_options=”tag:h1|font_size:38|color:%233e95ca|line_height:38″ subtitle_font_options=”tag:h3″]GAIN ACCESS TO VALUABLE CALL STATISTICS[/dfd_heading][dfd_heading title_google_fonts=”yes” title_custom_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:300%20light%20regular%3A300%3Anormal” style=”style_01″ title_font_options=”tag:h5|font_size:14|color:%23999999″ subtitle_font_options=”tag:h3″]Fully manageable inbound call service[/dfd_heading][dfd_spacer screen_wide_resolution=”1280″ screen_wide_spacer_size=”25″ screen_normal_resolution=”1024″ screen_tablet_resolution=”800″ screen_mobile_resolution=”480″ screen_normal_spacer_size=”25″ screen_tablet_spacer_size=”20″ screen_mobile_spacer_size=”20″]

Airacom provides businesses with a range of call management features such as Call Queues, IVR Menus, Hunt Groups and Recorded Announcements to provide a customised experience for the caller and to maximise the efficiency of inbound call handling within your organisation no matter how big or small.

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– See how many calls are missed and received per day
– Fully manageable inbound call service[/mpc_icon_column]
[mpc_icon_column preset=”mpc_preset_13″ layout=”style_3″ alignment=”left” background_color=”rgba(255,255,255,0.85)” padding_divider=”true” padding_css=”padding-top:30px;padding-right:20px;padding-bottom:30px;padding-left:20px;” margin_divider=”true” margin_css=”margin-top:0px;margin-bottom:30px;” title_font_size=”15″ title_font_transform=”uppercase” title_font_align=”left” title_margin_divider=”true” title_margin_css=”margin-bottom:5px;” mpc_icon__transition=”slide-right” mpc_icon__icon=”lnr lnr-laptop-phone” mpc_icon__icon_color=”#198ee4″ mpc_icon__icon_size=”48″ mpc_icon__border_css=”border-radius:0px;” mpc_icon__margin_divider=”true” mpc_icon__margin_css=”margin-top:-6px;” mpc_icon__hover_icon_color=”#198ee4″ mpc_icon__hover_border_css=”border-radius:0px;” mpc_divider__disable=”true” mpc_divider__width=”10″ mpc_divider__align=”left” mpc_divider__content_padding_divider=”true” mpc_divider__content_padding_css=”padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;” mpc_divider__lines_color=”#dddddd” mpc_divider__padding_divider=”true” mpc_divider__padding_css=”padding-top:3px;padding-bottom:3px;” animation_in_type=”transition.slideDownIn” animation_in_offset=”70″ animation_in_duration=”1600″ animation_in_delay=”200″ hover_padding_css=”padding:0px;”]A phone system with a range of great business features
– Track the success of advertising campaigns
– Call recording (optional)[/mpc_icon_column]
[mpc_icon_column preset=”mpc_preset_13″ layout=”style_3″ alignment=”left” background_color=”rgba(255,255,255,0.85)” padding_divider=”true” padding_css=”padding-top:30px;padding-right:20px;padding-bottom:30px;padding-left:20px;” margin_divider=”true” margin_css=”margin-top:0px;margin-bottom:30px;” title_font_size=”15″ title_font_transform=”uppercase” title_font_align=”left” title_margin_divider=”true” title_margin_css=”margin-bottom:5px;” mpc_icon__transition=”slide-right” mpc_icon__icon=”el el-network” mpc_icon__icon_color=”#198ee4″ mpc_icon__icon_size=”48″ mpc_icon__border_css=”border-radius:0px;” mpc_icon__margin_divider=”true” mpc_icon__margin_css=”margin-top:-6px;” mpc_icon__hover_icon_color=”#198ee4″ mpc_icon__hover_border_css=”border-radius:0px;” mpc_divider__disable=”true” mpc_divider__width=”10″ mpc_divider__align=”left” mpc_divider__content_padding_divider=”true” mpc_divider__content_padding_css=”padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;” mpc_divider__lines_color=”#dddddd” mpc_divider__padding_divider=”true” mpc_divider__padding_css=”padding-top:3px;padding-bottom:3px;” animation_in_type=”transition.slideDownIn” animation_in_offset=”70″ animation_in_duration=”1600″ animation_in_delay=”300″ hover_padding_css=”padding:0px;”]Fixed, smartphone & intrinsically safe integration
– Manage internal performance
– Access to business intelligence[/mpc_icon_column]
[dfd_spacer screen_wide_resolution=”1280″ screen_wide_spacer_size=”50″ screen_normal_resolution=”1024″ screen_tablet_resolution=”800″ screen_mobile_resolution=”480″ screen_normal_spacer_size=”50″ screen_tablet_spacer_size=”50″ screen_mobile_spacer_size=”50″][dfd_spacer screen_wide_resolution=”1280″ screen_wide_spacer_size=”20″ screen_normal_resolution=”1024″ screen_tablet_resolution=”800″ screen_mobile_resolution=”480″ screen_normal_spacer_size=”20″ screen_tablet_spacer_size=”20″ screen_mobile_spacer_size=”20″][dfd_heading enable_delimiter=”off” title_google_fonts=”yes” title_custom_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:300%20light%20regular%3A300%3Anormal” style=”style_01″ title_font_options=”tag:h1|font_size:38|color:%233e95ca|line_height:38″ subtitle_font_options=”tag:h3″]Inbound features[/dfd_heading][dfd_spacer screen_wide_resolution=”1280″ screen_wide_spacer_size=”10″ screen_normal_resolution=”1024″ screen_tablet_resolution=”800″ screen_mobile_resolution=”480″ screen_normal_spacer_size=”10″ screen_tablet_spacer_size=”5″ screen_mobile_spacer_size=”5″]

Prioritise your incoming calls on a destination number to assist with call handling at busy times. Schedule advanced routing according to your business operation hours and call handling preferences, plus divert options will maximise your call handling potential and provide excellent customer service for your customers. Interactive Voice Response (IVR) allows users to upload bespoke announcements to an inbound plan as a way of communicating effectively with your customers. Airacom provides a wide-range of inbound features allowing you to run and manage your business the way you want to.

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