PM550 Handheld Scanner

Airacom PM550 handheld scanner for retailers of all sizes from department stores to supermarkets. Allow staff to communicate at a touch of a button, solve problems and provide exceptional customer experiences.
Enquire about the PM550 handheld scanner
PM550 Handheld Scanner

PM550 handheld scanner for effective shop floor to warehouse team collaboration

Increase client experiences and boost sales, four reasons why the PM550 industrial mobile computer is having a transformational change across the retail sector.

#1. Replace Two-Way Radios

Run Airacom APTT wide-area push-to-talk app on the PM550 handheld scanner and remove radio costs

#2. Run Enterprise Apps

Effectively reach and engage your store teams with instant one-to-one and group communications

#3. Enhance Workforce Safety

Track personnel across the warehouse and retail operations in real-time using the PM550

#4. Staff Emergency Alerts

Proactively monitor and assist your frontline workers facing danger, threats or emergency situations


Help your teams connect and collaborate from almost anywhere with the PM550 handheld computer

Keeping teams connected from the shop floor to the back office, check stock levels, raise customer requests and interact with team/department leaders.

PM550 Handheld Scanner
Airacom APTT Cloud

Ultra-reliable carrier-grade Push-to-Talk platform with high availability and scalability of up to one million users. Certified for use with the PM550 handheld scanner

Command and Dispatch Software

Manage operations with integrated readiness. APTT web-based command, dispatch and workforce management consoles

Integrate Sensors and Industrial IoTs

Surface critical data in any shape, size or layout from on-site sensors and IoTs to CRMs, ERP systems and databases to make informed decisions

Location Monitoring

Employees working remotely or alone, tracking their location is critical for managing their safety. The PM550 handheld scanner with Airacom APTT allows companies to monitor the safety and performance of their workforce

Mobile Application
01. PM550 Handheld Scanner

Replace your two-way radios with near-global coverage over any 3G, 4G LTE, 5G, WiFi or Satellite IP network

Web-Based Push to Talk
02. Command Software

Airacom APTT is a group communication and collaboration platform allowing teams to share critical information

Data Analytics
03. Surface Critical Data

Use dashboards to contextualise the data within your business accelerating operations from insights to analytics

Health and Safety
04. Location Monitoring

Proactively monitor your teams working remotely or alone. Meet industry regulation and protect your workforce


Make better, faster decisions using advanced Airacom Push to Talk as an application layer

Airacom push-to-talk solutions with the PM550 handheld scanner assist retail operations in becoming more efficient while improving compliance and employee satisfaction.

Airacom Industrial IoT and Sensor Integration
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Integrate sensors and IoTs
  • Collect data from the field
  • Monitor, manage and set alerts
  • Distribute across the business
Airacom CCTV Integration
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Monitor your assets
  • Integrate your CCTV
  • Use AI technology to do more
  • Detect threats and monitor safety
Push to Locate
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Manage your workforce
  • Manage the safety of your teams
  • Web management console
  • Distribute across the business
Airacom CRM and Database Integration
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Surface database insights
  • Surface strategic information
  • Use AI analytics to model data
  • Integrate and connect your apps

Quickly record and share data across teams and unify your business with the PM550 handheld scanner

Distribute business-critical information across your organisation allowing teams to make proactive decisions on day-to-day events

Process more SKUs with fewer errors

Liberate your desk bound workers. Airacom retail smartphones allow warehouse picking and packing operations to scale. Gain a strategic advantage and invest in warehouse smartphones to increase productivity and data accuracy.

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Smart Ex 02 DZ1 Intrinsically Safe Smartphone

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Smart-Ex 02 DZ1 Intrinsically Safe Smartphone

At the touch of a button, teams can talk, listen, and help solve business-critical situations without two-way radio coverage limitations


Trade-in your old device and get a discount


Pay with flexible terms from 12-60 months


Available on all orders to mainland UK

PM550 Handheld Scanner
PM550 handheld scanner bundle with APTT Cloud on a monthly contract

Get group communication, messaging, location and alerting with a multi-network SIM bundled in one plan


Empower frontline retail teams with the PM550 handheld scanner

Smart mobility and data integration for companies operating across harsh, hostile and hazardous areas using the globally certified PM550 handheld scanner

PM550 Handheld Scanner
Drop Protection
PM550 handheld scanner MIL-STD 810G certified for 1.8m (6ft) to concrete over the entire operating temperature range
Water and Dust Proof
PM550 handheld computer IP65 certified for dust and waterproof protection. Tumble protection 1,000 cycle (2,000hits) at 1m / 3.3ft
Electrostatic Discharge
±15 kV air discharge
±8 kV direct discharge
Regulatory Approvals
Environmental: RoHS III & WEEE compliant

No Camera Available

Processor and Memory

Qualcomm® APQ8016 Quad Core
1.2GHz 64-bit CPU
RAM: 2GB / ROM: 16GB

Cellular WAN

LTE Not Available
Wireless Only

Wireless LAN

IEEE 802.11a/b/g/n/ac/d/h/i/k/r/v
Fast Roam Cisco CCKM, 802.11r

Rugged Display

4.3” IPS panel 480×800 pixel
WVGA Backlight Screen
Daylight Readable
Multi-Touch Capacitive
Corning Gorilla Glass


Qualcomm GPS, GPS, GLONASS, Galileo and Beidou


Integrated Barcode Reader
2D Mid-range up to 81.9 cm
1D Extra-long range up to 13 meters
2D Extra-long range up to 11 meters
Extended Wedge – Edit your decode value


Android 7.1.2 Nougat
GMS Certified
CTS Certified


IP65 Rain and Dust Proof
Drop Protection 1.5m to Concrete

APTT Cloud Certified

Instant Push to Talk
ONE PLAN Features


Why buy? – when you can protect valuable working capital and lease the PM550 handheld scanner with flexible terms


Buy the PM550 SIM-free with all the accessories to get you going

  • Device only
  • Outright purchase
  • SIM-free
  • USB charger
  • Battery, screwdriver


Finance to help you grow and protect important working capital

  • Fixed rentals
  • 1 to 5-year terms
  • 100% tax-deductible
  • Simple upgrades
  • Protect capital


Buy the PM550 and pay monthly for Airacom APTT push to talk

  • PM550
  • Push to talk
  • Push to message
  • User location, SOS
  • Encrypted calls


Everything in one lease package, device, accessories including APTTONE

  • PM550 scanner
  • APTT push to talk
  • 1 to 5-year terms
  • Simple upgrades
  • Protect capital

¹PM550 handheld scanner requires separate voice and data plan for 3G, 4G and 5G. No data plan is required using WiFi only
²Does not include set-up fees. Additional hardware may be required
‡Subject to minimum term agreement and annual price increase of CPI plus 3.9%
*Lease is subject to a company credit check, country dependant and is not guaranteed


Global industries we work with

We help create industries of the future with the modernisation of mission-critical group communications and workforce management solutions to prioritise safety, reliability, and availability