Fire Services

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Embracing digital transformation in fire services

Firefighting is a high-risk profession, with 10% of firefighter fatalities linked to communication issues and 70% of public safety organizations experiencing cyber incidents within the past year.

The UK firefighting industry is a critical public safety sector, responding to over 150,000 fires annually. However, outdated legacy systems hinder efficiency and communication, impacting the ability to save lives and property. Airacom has been supporting fire services by providing state-of-the-art technology solutions to modernise operations. Approximately 65% of public safety organisations utilise outdated technology, limiting their capacity to respond swiftly to emergencies. Airacom’s advanced communication platforms, secure cloud-hosted systems, and mobile threat defence solutions add significant value, streamlining coordination and protecting sensitive data.

Firefighting is a high-risk profession, with 10% of firefighter fatalities linked to communication issues and 70% of public safety organisations experiencing cyber incidents within the past year. By integrating Airacom’s innovative solutions, UK fire services can overcome these challenges, enhancing safety and efficiency for firefighters and the public. This modernisation not only supports the industry but also reinforces the trust and confidence of the communities they serve.

Firefighter Challenges

Health and Safety:

UK firefighters face numerous health and safety challenges, including hazardous substances, injuries, and mental stress. Airacom’s real-time location services and push-to-talk communications platform play a crucial role in mitigating these risks. With around 10% of firefighter fatalities linked to communication issues, effective communication is vital. Airacom’s platform enables instant, seamless communication between teams, increasing efficiency and safety. Additionally, real-time location services help command centres monitor firefighter positions, ensuring swift responses during emergencies. By integrating Airacom’s advanced solutions, fire services can significantly enhance safety, reducing risks for both firefighters and the public.


Effective communication is vital for UK firefighters, who face significant collaboration challenges during emergencies. Airacom’s push-to-talk communications platform, dispatch, and command and control centres enhance firefighting operations with UCaaS and advanced connectivity services. Studies indicate that communication issues contribute to delayed response times, with up to 30% of incidents involving inadequate information sharing. Airacom’s platform enables instant, dependable communication between firefighters and command centres, ensuring seamless coordination. UCaaS fosters collaboration by integrating voice, video, and data sharing, while advanced connectivity services guarantee uninterrupted communication during crises. Embracing Airacom’s cutting-edge solutions, UK fire services can overcome communication challenges, boosting safety and efficiency for firefighters and the public.


UK firefighters face technology and legacy system challenges that can hinder emergency response efficiency. Outdated equipment and communication systems limit information sharing and real-time collaboration. Airacom’s advanced services address these issues, providing value by streamlining operations. Studies show that approximately 65% of public safety organisations utilise outdated technology, impacting their ability to respond swiftly to emergencies. Our innovative solutions, including advanced communication platforms and connectivity services, facilitate seamless coordination between firefighters and command centres. By integrating Airacom’s state-of-the-art technology, UK fire services can overcome these challenges, enhancing safety and efficiency.


UK fire services face increasing security challenges, including cyberattacks and data breaches. Airacom’s secure cloud-hosted systems and mobile threat defence solutions provide valuable protection for data and network security. Industry statistics reveal that 70% of public safety organisations have experienced a cyber incident within the past year. Airacom’s cutting-edge security measures safeguard sensitive information and communications from cyber threats. By employing robust encryption, secure cloud infrastructure, and proactive threat monitoring, Airacom ensures the safety of mission-critical data. Adopting Airacom’s comprehensive security solutions allows UK fire services to mitigate risks and maintain the trust of the communities they serve.

Mission critical communications

Secure walkie talkie alternative for local authorities and government with near national coverage

Fire services leverage Airacom’s push-to-talk (PTT) communications platform with ultra-wide area coverage and advanced dispatch and control room software to enhance their emergency response capabilities and ensure seamless communication between teams.

The push-to-talk platform allows firefighters to establish instant, real-time communication channels using a single button. This simplifies communication, enabling personnel to quickly share critical information during high-pressure situations. Ultra-wide area coverage ensures that messages are transmitted and received over long distances, providing reliable communication even in remote or challenging environments.

Business broadband is designed for speed and built for resilience

Fire services benefit from Airacom’s high-speed business broadband and advanced connectivity solutions, ensuring seamless communication and real-time data sharing. Reliable connections facilitate access to critical information, enhancing decision-making and coordination during emergencies.

Secure VPNs and wireless networks enable robust communication between fire stations and mobile units, while cloud-based services improve operational efficiency. By leveraging Airacom’s advanced connectivity, fire services optimize communication, boost situational awareness, and better protect lives and property.

Superfast Fibre Broadband

Instore WiFi Services

Fire Service Enterprise mobility

Rugged Devices

Hiring rugged devices for exhibition companies provides durable and reliable technology for harsh event environments.

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PoC Radios

Hire POC radios for fire services with ultra wide area coverage over any 3G, 4G, 5G, WiFi and satellite IP network.

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Two Way Radios

Hiring two-way radios improves local firefighters’ safety, and productivity for short and long term radio hire.

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Threat Defence

Hire mobile threat defence to protect councils from threats, increase your security posture and reduce risks.

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SIM Only

Get seamless and reliable mobile SIMs for fire services on short or long term business mobile plans.

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Staff Tracking

Staff tracking enhances firefighter safety and helps to facilitate emergency response management.

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Cloud-hosted phone telephony the future of fire station communications

Airacom’s cloud-hosted phone systems revolutionize communication for fire services, offering reliable and cost-effective voice services. This cutting-edge technology enhances collaboration within fire stations and ensures efficient coordination during emergencies. By embracing cloud-based solutions, fire services optimize communication infrastructure, boosting responsiveness and overall operational efficiency.

Microsoft Teams Direct Routing

MS Teams Operator Connect

Inbound Communication System

Horizon Collaborate UCaaS Platform

Cloud Business Phone Systems
Microsoft Team Director Routing
Business Rugged Smartphones

Rugged devices are essential tools for today’s modern fire services

Rugged smartphones and tablets play a vital role in fire services by providing reliable communication and access to essential information during emergencies. Designed to endure extreme heat, water, and impact, these devices ensure uninterrupted connectivity for firefighters in challenging situations.

Rugged technology enables real-time data sharing, efficient coordination, and improved situational awareness, ultimately enhancing the safety and effectiveness of fire services.

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4G LTE PoC Radios

Two Way Radios

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Strengthening cybersecurity in UK fire services

Mobile threat defence is vital for fire services to safeguard sensitive data and networks from cyberattacks, maintaining seamless communication during emergencies. With 70% of public safety organisations experiencing cyber incidents, implementing robust security measures is essential. Mobile threat defence helps prevent unauthorised access, malware infections, and data breaches, ensuring the integrity of mission-critical information and the overall safety of fire services. By adopting comprehensive cybersecurity strategies, UK fire services can mitigate risks and maintain public trust.

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Airacom Fleet Tracking

Enhancing fire services fleet management with advanced telematics

Advanced telematics play a vital role in fire services by optimising fleet management, monitoring vehicle performance, and reducing response times. Real-time tracking capabilities streamline dispatch decisions and improve coordination, cutting average response times by up to 10%. Telematics also enables better vehicle maintenance, ensuring efficient and reliable operation during emergencies. By leveraging advanced telematics, fire services can enhance their overall effectiveness, ultimately saving more lives and property.

Track your fire service vehicles and fleets

Monitor your high-value assets

Enhancing safety and coordination with employee location monitoring

People tracking and employee location monitoring offer significant benefits to fire services, including enhanced safety, coordination, and accountability during emergencies. Real-time location data enables command centres to make informed decisions, allocate resources effectively, and improve overall response efficiency. Accurate tracking helps ensure firefighter safety by monitoring their positions and facilitating timely assistance when needed. By adopting location-based solutions, fire services can optimise their operations to be more reactive and safe lives.

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Resource management software

Workforce management systems

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Business services for Firebrigades

Professional voice and data services for fire brigades and fire fighting services

Push to Talk

Replace two-way radios with Airacom APTT push to talk offering near-national coverage over any IP network.

Workforce Management

Enhance frontline safety with location monitoring, geofence clock, clock out, incident reporting, and job allocation for staff.

Cloud VoIP

Reliable cloud-hosted phone systems to connect fire service and remote workforces with leading mission critical communications.


Get superfast business broadband to run your fire stations, cloud applications and enterprise SD-WAN services.

Business Mobile

Improve site productivity with the right mix of rugged devices using a business-only 4G and 5G superfast network.

Business WiFi

Business WiFi packed with the security and flexibility your sites need, with built-in failover and redundancy.

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Utility Push to Talk Communications
Mobilise your workforce

Replace two-way radios with Airacom push to talk offering near national coverage over any IP network.

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Connect your project site

Utilise IoTs and Sensors to gain real-time data analytics across your sites to make informed business decisions

Workforce Management Software
Protect your team

Enhance workforce safety with location monitoring to better manage employees operating remotely or alone

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