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Petrochemical voice & data collaboration solutions for the hazardous area

The chemical industry is an essential sector that faces significant safety risks in its daily operations, from handling hazardous materials to managing complex manufacturing processes. These risks can impact workers, communities, and the environment, making safety management and joined-up communication crucial for chemical companies.

The petrochemical industry is a vital subset of the larger chemical industry, with a global market size of over $500 billion. It is among the top five largest industries in the world, along with oil and gas, automotive, technology, and healthcare. Using crude oil and natural gas as raw materials, the petrochemical industry plays a critical role in producing materials used in a wide range of applications, from building materials to electronics, and is a major contributor to the products and services used in our daily lives. The industry’s significance is vast, driving economic growth and development worldwide.

Due to its size and complexity, the petrochemical industry is not without its challenges. Environmental regulations, volatile oil and gas prices, intricate supply chains, and a continuous need for innovation to remain competitive all rank as major challenges. The industry demands considerable capital investment for plant construction and maintenance and is prone to accidents due to hazardous materials involved in the production process. As a result, safety is mission-critical, and companies must take proactive measures to identify and manage risks to safeguard their employees and the environment.

Petrochemcial Challenges


Petrochemical production involves handling hazardous materials and complex processes that pose significant safety risks, such as fires, explosions, and environmental contamination. Safety is a top priority for companies in the industry, which must implement robust safety systems to mitigate risk. Training and engagement of employees are essential, and companies must vet contractors and provide adequate training when onsite. Airacom’s solutions, including real-time location monitoring, UCaaS and instant push to talk protect workers and help petrochemical companies collaborate more effectively.


The petrochemical industry must meet strict compliance and regulatory requirements to ensure the safety of workers, visitors, and contractors. Compliance challenges include adhering to government regulations and industry standards, managing complex supply chains, and handling hazardous materials. These challenges are exacerbated by the global reach of the industry, requiring compliance with diverse regulations across various regions. Petrochemical companies must adopt robust compliance management systems and invest in the latest technology and solutions to overcome these challenges and meet all regulatory requirements.


Petrochemical companies often face challenges when it comes to communication and collaboration between their office and field-based personnel. These challenges include communication gaps, difficulty in sharing real-time data, and ensuring data security. Cloud-based services provide a solution to these challenges by allowing employees to access critical information from any location, and at any time. Cloud-based services can be accessed from any device with an internet connection, providing employees with easy access to information and real-time data sharing improving the flow of information across the business.


The petrochemical industry is vulnerable to security threats such as cyber-attacks, hacks, and security breaches. These threats can result in significant financial losses, operational downtime, and reputational damage. Cyber-attacks are often aimed at stealing intellectual property, disrupting operations, or accessing sensitive information. Petrochemical companies must implement a range of security measures to mitigate these risks, including network segmentation, employee training, access control, and monitoring systems. They must stay up to date with the latest cybersecurity threats and use mobile threat defence to protect mobile devices.


Streamline operations, reduce costs, and enhance safety with push to talk

In the petrochemical industry, push-to-talk (PTT) technology has emerged as a vital tool for enabling efficient and real-time communication between workers. PTT enables instant communication, making it the perfect solution for companies that need to coordinate work across expansive and high-risk facilities

Increased Efficiency: PTT enables workers to promptly alert their colleagues and coordinate a response in the event of an emergency, or critical incident. Push-to-talk technology can also be a vital line of instant collaboration between teams and departments.

Cost Effective: Airacom PoC is an efficient and cost-effective alternative to traditional two way radio communication. Instead of using multiple devices (smartphone and radio), PTT allows workers to communicate using a single device, which is more convenient and cost-effective to manage

Wide Area Communications: Operating over any 2G, 3G, 4G, LTE, 5G, WiFi or Satellite public or private network, Airacom push to talk offers petrochemical companies ultra-wide area voice and messaging communications with limited infrastructure required.

From on-premise PBX to UCaaS, the future of petrochemical communications

Revolutionise communication in the petrochemical industry with UCaaS and Microsoft Teams Direct Routing, enabling real-time collaboration and mobile messaging. UCaaS solutions provide comprehensive security measures like multi-factor authentication, end-to-end encryption, and data backups. Cloud-hosted systems are scalable, flexible, cost-effective and minimise downtime caused by hardware issues. With UCaaS, companies can enhance operational efficiency, optimise workflows, and ensure regulatory compliance. Leverage Airacom’s advanced communication technology, and benefit from secure and reliable cloud-hosted solutions to overcome the communication and security challenges in the petrochemical industry.

Cloud-Hosted Security: Cloud-hosted UCaaS provides significant security advantages for petrochemical companies with comprehensive security measures such as multi-factor authentication, end-to-end encryption, and data backups built in. The cloud also offers greater scalability and flexibility compared to on-premise PBX systems, allowing petrochemical companies to adjust resources as needed. With cloud-hosted UCaaS, companies can reduce infrastructure costs and minimise downtime caused by hardware issues. This is an attractive option for petrochemical companies looking to optimise their communication systems while ensuring security.

Teams Direct Routing: Give your Microsoft Teams a voice with Direct Routing and make Teams more than just an internal collaboration platform with full PSTN break out enabling your team to take inbound and outbound calls within Teams on any device wherever they work.

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ATEX Devices

Buy intrinsically safe devices for petrochemical operations to run PTT, ERP or inspections and maintenance software within the hazardous area.

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PoC Radios

POC radios offer instant collaboration using any IP network, improving safety and productivity for petrochemical operations in safe non-Ex areas.

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Two Way Radios

Explore our range of atex two way radios to buy, rent or hire from leading two way radio brands designed to connect petrochemical teams.

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Threat Defence

Mobile threat defence is deeply important. Your industry has a high number of workers using their own devices. Explore privacy first threat defence.

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SIM Only

SIM only offers cost savings and flexibility in the petrochemical sector, allowing for greater customisation of mobile plans with short-term contracts.

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IoT and M2M

M2M automates processes, enabling real-time data exchange and improving efficiency and productivity for petrochemical operators.

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Assisted reality Intrinsically safe headsets for field operations

RealWear HMT-1Z1® is the leading assisted reality wearable for modern frontline employees working in hazardous conditions which require equipment to have ATEX Zone 1 and CSA C1/D1 certification in order to eliminate the risk of sparks and explosions.

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Intrinsically Safe Mobile Devices

Hazardous area mobile devices to empower field operations

Equip your petrochemical workforce with secure and reliable mobile devices designed for hazardous environments, suitable for use in Zones 1, 2, 21, and 22 with explosive dust, gas, vapour, and mist. Enhance collaboration across geographically dispersed teams and overcome challenges by communicating effectively and running inspection and maintenance software in the field.

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Workforce management

Maximise your petrochemical fleet’s performance with advanced telematics

Track your petrochemical fleet in real-time with Airacom’s GPS fleet tracking system. Our advanced telematics solution allows for remote monitoring of each GPS-tagged vehicle, enabling fleet managers to track location and speed and make informed decisions to optimise routes. This level of visibility enhances operational efficiency, reduces costs, and maximises productivity. Contact us today to learn how our fleet tracking system can help your petrochemical company achieve greater visibility.

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Boost safety with real time people location services for petrochemical operations

Enhance safety in hazardous petrochemical environments with Airacom’s IoT-enabled personnel tracking and activity monitoring. Our real-time indoor and outdoor location monitoring safeguards employees, contractors, and visitors. People tracking services boost productivity, compliance, and safety posture.

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petrochemical Services

Professional voice and data services for petrochemical sites

Push to Talk

Replace two-way radios with Airacom APTT push to talk offering near-national coverage over any IP network.

Workforce Management

Enhance frontline safety with location monitoring, geofence clock, clock out, incident reporting, and job allocation.

Cloud VoIP

Reliable cloud-hosted phone systems to connect all of your petrochemical sites and remote workrofroce with leading business critical communications.


Get superfast business broadband to run your petrochemical sites, cloud applications and enterprise SD-WAN services.

Business Mobile

Improve site productivity with the right mix of rugged devices using a business-only 4G and 5G superfast network.

Petrochemical Site WiFi

Business WiFi is packed with features, security and flexibility your Petrochemical operation needs with built-in failover and redundancy.

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Utility Push to Talk Communications
Mobilise your workforce

Replace two-way radios with Airacom push to talk offering near national coverage over any IP network.

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Connect your project site

Utilise IoTs and Sensors to gain real-time data analytics across your sites to make informed business decisions

Workforce Management Software
Protect your team

Enhance workforce safety with location monitoring to better manage employees operating remotely or alone

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