Mining
Surface to subsurface, critical mining voice & data solutions
Mining unified communications and workforce management solutions to expand field operations across hazardous mining operations, keeping engineers informed, collaborating and safe.
The global mining industry plays a crucial role in providing raw materials to many industries. However, mining operations also face a range of safety, compliance, collaboration, and security challenges. Mining companies must prioritise the safety and security of their employees while complying with strict environmental and safety regulations. Additionally, they need to ensure effective communication and collaboration between surface and subsurface teams to ensure mining operations run efficiently and on budget.
Airacom is a leading provider of secure enterprise mobility solutions to the global mining industry. We combine cloud-based unified group communications, push-to-talk, and real-time location services to keep your mining operations safe, secure and connected using reliable voice, data, and video. Our advanced IoT telematics can provide your operation with real-time data-driven insights into the location of your vehicle fleet, machinery and mobile workforce. Increasing health and safety across your mining operation by protecting your field force, and the security of your assets from theft, and misuse by assessing driver behaviour.
Mining Challenges
Health and Safety:
Mining operations face a range of health and safety challenges on a daily basis. These include physical hazards, respiratory and chemical hazards, ergonomic hazards, noise exposure, heat stress, and mental health issues. To address these challenges, mining companies must invest in proper equipment, engineering controls, personal protective equipment, and training for workers. Regular medical monitoring and the promotion of a positive workplace culture that prioritises employee well-being and work-life balance are also necessary. By taking these measures, the mining industry can create a safer and healthier working environment for its workers.
Compliance:
Compliance challenges in the mining industry include environmental, health and safety regulations, labor laws, and data privacy. Mining companies can invest in management systems, training, and partnerships to address these challenges. This includes environmental management plans, health and safety training, and data management protocols. Compliance prioritisation helps companies avoid legal liabilities, improve their reputation, and enhance operations. Airacom provides enterprise mobility solutions which meet stringent intrinsically safe standards for explosion proof mining devices.
Collaboration:
Mining operations are often located in remote and challenging environments with limited cellular coverage and unreliable internet connectivity. This can pose significant challenges for workers who need to communicate with their colleagues and management. To overcome limited connectivity challenges, mining companies can invest in communication solutions that provide reliable and secure connectivity. These solutions include satellite-based communications, rugged wireless mesh networks, push-to-talk (PTT) communication and two way radios depending on your mine’s location and local geography.
Security:
Mining companies face a range of security challenges, both physical and cyber-security related. Mining operations often involve heaving machinery, valuable minerals and large workforces, making them vulnerable to theft, vandalism and sabotage. Due to their remote locations mines often have limited law enforcement presence to protect them. Cybersecurity threats require investment in security measures including access controls threat monitoring and incident response plans with cybersecurity training being provided to their employees to identify threats. Airacom provides a range of advanced CCTV, monitoring and cyber security solutions to protect mining operations.
communications
Streamline operations, reduce costs, and enhance safety with push to talk
In the mining industry, push-to-talk (PTT) technology is a crucial tool for facilitating real-time communication between workers, enabling instant communication across expansive and high-risk facilities, making it an essential solution for effective coordination over a wireless mesh network, or cellular and satellite services.
Increased Efficiency: PTT enables workers to promptly alert their colleagues and coordinate a response in the event of an emergency, or critical incident. Push-to-talk technology can also be a vital line of instant collaboration between teams and departments.
Cost Effective: Airacom PoC is an efficient and cost-effective alternative to traditional two way radio communication. Instead of using multiple devices (smartphone and radio), PTT allows workers to communicate using a single device, which is more convenient and cost-effective to manage
Wide Area Communications: Airacom’s push-to-talk technology offers mining companies ultra-wide area voice and messaging communications over any public or private network, including 2G, 3G, 4G, LTE, 5G, WiFi, or satellite, with minimal infrastructure required. This provides mining companies with reliable and efficient communication capabilities in remote locations, enabling them to operate effectively and safely.
From on-premise PBX to UCaaS, the future of mining communications
Transform your mining operations with UCaaS and Microsoft Teams Direct Routing, allowing for real-time collaboration and mobile messaging. Our UCaaS solutions offer secure and scalable communication systems, including multi-factor authentication, end-to-end encryption, and data backups to enhance operational efficiency, optimise workflows, and ensure regulatory compliance. Airacom’s advanced communication technology provides reliable cloud-hosted solutions that are cost-effective and flexible, reducing downtime caused by hardware issues while overcoming communication and security challenges in the mining industry.
Cloud-Hosted Security: Cloud-hosted UCaaS offers significant security advantages to mining companies, with built-in comprehensive security measures, including multi-factor authentication, end-to-end encryption, and data backups. It provides greater scalability and flexibility compared to on-premise PBX systems, allowing mining companies to adjust resources as needed while reducing infrastructure costs and minimizing downtime caused by hardware issues. The cloud-based UCaaS is an attractive option for mining companies looking to optimize their communication systems while ensuring security.
Teams Direct Routing: Give your Microsoft Teams a voice with Direct Routing and make Teams more than just an internal collaboration platform with full PSTN break out enabling your team to take inbound and outbound calls within Teams on any device wherever they work.
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Be ready for the PSDN and ISDN switch-off
Dedicated lease lines for faster in-store WiFi
Enterprise mobility
PoC Radios
POC radios offer instant collaboration using any IP network, improving safety and productivity for mining operations in safe non-Ex areas.
Assisted reality Intrinsically safe headsets for field operations
RealWear HMT-1Z1® is the leading assisted reality wearable for modern frontline employees working in hazardous conditions which require equipment to have ATEX Zone 1 and CSA C1/D1 certification in order to eliminate the risk of sparks and explosions.


Hazardous area mobile devices to empower field operations
Equip your mining workforce with secure and reliable mobile devices designed for M1 and M2 mining hazardous locations. Enhance collaboration across geographically dispersed teams and overcome challenges by communicating effectively by running corporate applications and inspections and maintenance software in the field.
Zone 1, Division 1 Smartphones
Zone 2, Division 2 Smartphones
Workforce management
Maximise your mining fleet’s performance with advanced telematics
Track your mining fleet and machinery in real-time with Airacom’s advanced GPS fleet tracking system. Our telematics solution provides remote monitoring of GPS-tagged vehicles, enabling fleet managers to optimise routes and track location and speed, making informed decisions that enhance operational efficiency, reduce costs, and maximize productivity. Contact us today to learn how our fleet tracking system can help your mining company achieve greater visibility and improve operations.

Enhance safety and productivity with real-time personnel location services for mining operations
Improve safety in hazardous mining environments with Airacom’s IoT-enabled personnel tracking and activity monitoring solutions. Our real-time indoor and outdoor location monitoring systems ensure the safety of employees, contractors, and visitors, enhancing productivity, compliance, and safety. Contact us to learn more about how our personnel tracking services can help your mining company safeguard your personnel and improve your operation.
Mining Services
Professional voice and data services for mining sites
Push to Talk
Replace two-way radios with Airacom APTT push to talk offering near-national coverage over any IP network.
Workforce Management
Enhance frontline safety with location monitoring, geofence clock, clock out, incident reporting, and job allocation.
Cloud VoIP
Reliable cloud-hosted phone systems to connect all of your mining sites and remote workrofroce with leading business critical communications.
Connectivity
Get superfast business broadband to run your mining sites, cloud applications and enterprise SD-WAN services.
Business Mobile
Improve site productivity with the right mix of rugged devices using a business-only 4G and 5G superfast network.
Mining WiFi
Business WiFi is packed with features, security and flexibility your mining operation needs with built-in failover and redundancy.
Featured Resources

Mobilise your workforce
Replace two-way radios with Airacom push to talk offering near national coverage over any IP network.

Connect your project site
Utilise IoTs and Sensors to gain real-time data analytics across your sites to make informed business decisions

Protect your team
Enhance workforce safety with location monitoring to better manage employees operating remotely or alone