We’re moving all our customers from the old analogue public switched telephone network (PSTN) to a fully digital network. We’ve already started. We plan to have moved everyone over before Openreach stop the PSTN (and ISDN) service in 2025.
Openreach analogue and ISDN switch off 2025.
What you need to know
- What's happening?
- Why should I care?
- What is VoiP?
- What about special services?
- How can we help?
Prepare for the PSTN switch off
BT Openreach has announced it intends to switch off the traditional, copper-based telephone network in 2025. This is commonly referred to as the PSTN Switch Off.
While 2025 may seem a while away, from December 2023 you won’t be able to purchase any new ISDN or PSTN-based services, with many locations affected by a stop sell much sooner than that.
PSTN switch off and landline replacement timeline
Get ahead of the curve and migrate to cloud today
The PSTN Switch Off will affect all businesses currently operating using PSTN and ISDN services. If you fall into this category, you will need to move to the new network to keep your phone and your number working.
The All IP network delivers voice calls using the same infrastructure as data and using VoIP (Voice over Internet Protocol) technology.
Power up your business and lower your costs
Simply put, VoIP uses a company’s existing internet connection to transmit voice calls. When it was first introduced, this solution seemed like a dangerous choice, as it completely relies on the quality of the internet connection to guarantee stable calls.
It is delivered by Over the top (OTT) applications to which new features are added regularly, it gives your business more flexibility and it can be used on a variety of devices – from desk phones to mobiles, tablets, and computers.
Nowadays, the speed of most broadband is fast enough to negate any problems around call quality. VoIP telephony is a simpler option than it sounds, requiring a lot less hardware than legacy systems.
Take note and get prepared for the PSTN switch off
The migration will also impact services like security and fire alarms, telecare devices, retail payment terminals and equipment for monitoring and controlling networks.
BT have made their testing facility available to manufacturers and despite the pandemic and lock-downs, there is already a list of who has tested their equipment on the new All IP network which can be found here:
These rely on some features of the PSTN that are not fully replicated in VoIP-based platforms and could have implications for both domestic and business customers, as well as public sector users.
We support clients worldwide in every industry
VoIP is a much better alternative to traditional landlines, and it will be the industry standard for years to come. This technology offers many opportunities and benefits for your business.
Unified communications built for today’s modern business.
Embrace the future of telephony by replacing your landline with VoiP before the Public Switch Telephone Network (PSTN) is switched off in 2025.
Reduce your business costs.
Offering all the cost benefits of a cloud-based IP solution plus plans with unlimited calls, call recording and auto attendant.