Aviation
Aviation starts on the ground with effective ground services
Modern aviation begins on the ground, meticulously orchestrated by a connected and efficient workforce. Airacom empowers airports to elevate operations, transforming communication and collaboration with mission-critical communications and next-generation workforce management solutions.
Ground handling, a cornerstone of smooth airport operations, often faces communication hurdles due to dispersed teams and complex workflows. Airacom understands these challenges. That’s why we offer solutions tailored to airports’ unique needs.
Vast landscapes, constant activity, and evolving passenger demands necessitate innovative communication tools that can handle the pressure. Smart technologies and digital transformation stand as catalysts for exceptional customer service, improved productivity, enhanced efficiency, and robust security.
Airport Challenges
Streamlined communication for enhanced safety and efficiency:
Ground handling teams face complex workflows and scattered personnel, hindering seamless communication and response to critical situations. Airacom Push-to-talk (PTT) over cellular and WiFi and two-way radio systems enable instant, reliable communication across teams, facilitating faster response to incidents, improving staff safety, and optimising operational efficiency.
Real-time visibility for improved collaboration and workflows:
Lack of transparency into team activities and asset locations can lead to delays and inefficiencies. Airacom cloud services and Wi-Fi solutions provide real-time visibility into personnel and equipment location, enabling better resource allocation, streamlined workflows, and improved collaboration across departments (ground handling, retail, and restaurants).
Robust cybersecurity for data protection, compliance and system security:
Increasing mobile device reliance exposes sensitive data to cyber threats, potentially disrupting operations and violating regulations. Advanced cybersecurity solutions safeguard mobile devices and networks, protecting critical data, preventing operational disruptions, and ensuring compliance with industry regulations
communications
Streamline operations, reduce costs, and enhance safety with push to talk
Airacoms APTT Push-to-Talk provides a multi-channel, fully-featured workforce management platform for ground handling services, security and retail operations airport side to meet the challenges of instant group-wide collaboration and increase productivity.
Ground Handling: To address managing a large and dispersed workforce in hazardous environments, ground handling companies are adopting Airacom’s PTT and unified communications solutions to enhance communication and collaboration across ground services.
Airport Retail: PTT solutions can enhance communication among retail and restaurant staff, improving the customer experience by enabling quicker coordination of tasks such as stock replenishment and order fulfilment. This results in shorter wait times and increased operational efficiency for retail and restaurant operations.
From on-premise PBX to UCaaS, the future of airport side voice & data
Unified Communications as a Service (UCaaS) solutions are playing an increasingly important role in the aviation sector, particularly in the back-office operations and the smooth running of airport operations. Advanced communication features and applications, such as voice, video, messaging, file sharing and collaboration tools, all enable geographically dispersed teams to collaborate faster and in ways that accommodate their working environment for a joined-up approach to communication.
Switch to VoIP: Increasing cost and security risks with managing legacy PBX equipment and networks, have seen a steady stream of Airports and companies in the aviation sector move to Cloud Hosted IP-based communications to lower their costs, increase their network security and improve customer service.
Building Resilience: With virtual and hybrid work options, call centres can operate from anywhere, and Unified Communications as a Service reduces the need for costly onsite infrastructure, bringing agility to the industry. Hosted VoIP solutions from external vendors enable seamless maintenance without additional costs while setting up the system only requires SIP-compatible phones and a strong internet connection. Additionally, calls can be automatically redirected to any landline or mobile number, ensuring that no opportunities are missed.
Upgrade to ultrafast business fibre broadband
Be ready for the PSDN and ISDN switch-off
Dedicated lease lines for faster in-store WiFi
Enterprise mobility
PoC Radios
Airacom PoC radios are designed for busy field based teams, facilities management, retail and security keeping airport workers collaborating.
Assisted reality Intrinsically safe headsets for field operations
RealWear HMT-1Z1® is the leading assisted reality wearable for modern frontline employees working in hazardous conditions which require equipment to have ATEX Zone 1 and CSA C1/D1 certification in order to eliminate the risk of sparks and explosions.
Rugged mobile devices built for field service & vehicle transportation
In vehicle and field service engineers rugged mobile devices are designed to withstand harsh and hazardous conditions such as water, dust, and extreme temperatures. These devices are ideal for industries like ground handling, with GPS tracking, navigation and barcode scanning to capture PODs and provide drivers with real-time updates and streamlined workflows.
Zone 1, Division 1 Smartphones
Workforce management
Maintain your reputation as a reliable service provider with advanced telematics
Our real-time fleet telematics provides accurate GPS locations of your vehicle fleet. Airacom’s fleet tracking system can track all of your vans, cars, and trucks by sending regular location updates to our secure cloud server, and you can easily track the location of your vehicles with our browser based maps and real time dashboard views.
Enhance safety and productivity with real-time personnel location services for ground handling operations
Airacom’s IoT-enabled personnel tracking and activity monitoring system enhances safety in hazardous ground handling by providing real-time driver location and activity data, improving response times to accidents, managing the workforce, and optimizing operations. Monitoring drivers with location-based services ensure compliance with regulations, enhances safety, and improves the efficiency of ground handling operations.
Ground Handling Services
Professional voice and data services for ground handling sites
Push to Talk
Replace two-way radios with Airacom APTT push to talk offering near-national coverage over any IP network.
Workforce Management
Enhance frontline safety with location monitoring, geofence clock, clock out, incident reporting, and job allocation.
Cloud VoIP
Reliable cloud-hosted phone systems to connect all of your ground handling sites and remote workrofroce with leading business critical communications.
Connectivity
Get superfast business broadband to run your ground handling sites, cloud applications and enterprise SD-WAN services.
Business Mobile
Improve site productivity with the right mix of rugged devices using a business-only 4G and 5G superfast network.
Ground Handling WiFi
Business WiFi is packed with features, security and flexibility your ground handling operation needs with built-in failover and redundancy.
Aviation business communications
Mobilise your workforce
Replace two-way radios with Airacom push to talk offering near national coverage over any IP network.
Connect your project site
Utilise IoTs and Sensors to gain real-time data analytics across your sites to make informed business decisions.
Protect your team
Enhance workforce safety with location monitoring to better manage employees operating remotely or alone.